Terms & Conditions
Last updated: November 27, 2025
Welcome to Éloura. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Use License
Permission is granted to temporarily download one copy of the materials on Éloura’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
Product Information
We strive to provide accurate product information, including descriptions, prices, and availability. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Pricing and Payment
All prices are subject to change without notice. We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities of products available for purchase
- Refuse or cancel orders for any reason
- Require additional verification for certain orders
Shipping and Delivery
We will make every effort to deliver products within the estimated timeframe. However, delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.
Returns and Refunds
Please refer to our Return & Refund Policy for detailed information about returns, exchanges, and refunds. By making a purchase, you agree to our return policy terms.
User Accounts
When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:
- Safeguarding your password and account information
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information remains accurate and up-to-date
Prohibited Uses
You may not use our website for any unlawful purpose or to solicit others to perform unlawful acts. You may not:
- Violate any international, federal, provincial, or state regulations or laws
- Transmit or procure the sending of any advertising or promotional material
- Impersonate or attempt to impersonate the company, employees, or other users
- Use the website in any way that could damage or overburden the website
- Engage in any other conduct that restricts or inhibits anyone’s use of the website
Intellectual Property Rights
The website and its original content, features, and functionality are and will remain the exclusive property of Éloura and its licensors. The website is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Disclaimer
The information on this website is provided on an “as is” basis. To the fullest extent permitted by law, this company excludes all representations, warranties, conditions, and terms whether express or implied, statutory or otherwise.
Limitation of Liability
In no event shall Éloura, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Governing Law
These Terms shall be interpreted and governed by the laws of France, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Email: support@élour.com
- Phone: +92 328-2032-281
- Address: Gulshan-e-Tarlai, Tarlai Kalan, Islamabad
